Your Sales, Service, and Ownership Questions, Answered

Lake Norman Hyundai is at 20520 Chartwell Center Drive, Cornelius, NC 28031, just off I-77 in the Chartwell Center corridor. The dealership serves Cornelius, Huntersville, Davidson, Mooresville, Denver, Lowesville, and the greater Charlotte metro. For current sales and service hours, visit the contact page.

Lake Norman Hyundai carries the full Hyundai lineup, including the Elantra, Sonata, Tucson, Santa Fe, Palisade, Venue, Kona, IONIQ 5, IONIQ 9, and Santa Cruz. Hyundai Certified Pre-Owned and pre-owned inventory is also available.

The Palisade is Hyundai's full-size three-row SUV with seating for up to eight, significantly more cargo space, and a more upscale interior including available captain's chairs in the second row. The Santa Fe is the mid-size two-row option with an available plug-in hybrid powertrain, a more manageable footprint, and a lower entry price. Families who regularly carry more than five passengers will find the Palisade the correct choice. Buyers who want Hyundai's design and features without the full-size scale typically prefer the Santa Fe.

Lake Norman Hyundai carries the IONIQ 5, and IONIQ 9 fully electric vehicles, as well as plug-in hybrid versions of the Tucson and Santa Fe. The IONIQ 5 is a mid-size crossover EV with vehicle-to-load (V2L) capability. The IONIQ 9 is Hyundai's full-size three-row electric SUV. All three IONIQ models access the Tesla Supercharger Network via Hyundai's NACS adapter program.

Yes. Every new Hyundai purchased at Lake Norman Hyundai includes America's Best Warranty: a 5-year/60,000-mile new vehicle limited warranty and a 10-year/100,000-mile powertrain limited warranty on the original owner, plus 7-year/unlimited-mile anti-perforation coverage and 5-year/unlimited-mile roadside assistance. Learn more about Hyundai's warranty here.

Yes. Lake Norman Hyundai includes complimentary car washes and interior vacuuming with qualifying service visits. This is part of the standard service experience for Hyundai owners at the Cornelius location.

Yes. New Hyundai vehicles purchased at Lake Norman Hyundai include 3 years or 36,000 miles of Hyundai Complimentary Maintenance, covering oil and filter changes and tire rotations at normal factory intervals, up to four complimentary services total. Honored at any authorized Hyundai dealer. Learn more about Hyundai Complimentary Maintenance here.

Yes. Lake Norman Hyundai includes a complimentary 34-point vehicle inspection with qualifying service visits. The inspection covers key systems and components and is reported to the customer before any additional work is recommended.

Yes. Lake Norman Hyundai provides service loaner vehicles for qualifying warranty and extended service visits. Contact the service team when scheduling to confirm loaner availability for your appointment. Learn about our service center here.

Yes. Lake Norman Hyundai offers vehicle pickup and delivery for customers who cannot bring their vehicle in. A courtesy shuttle is also available for local drop-off and pickup during service visits. Contact the service department when scheduling to confirm availability for your location.

Service appointments can be scheduled online through Lake Norman Hyundai's service page or by contacting the service department directly. Schedule service here.

Yes. Lake Norman Hyundai offers a secure online credit application that can be completed before your visit. Pre-approval helps establish your budget and reduces time spent on paperwork at the dealership. The finance team works with a range of credit profiles and can walk you through all available loan and lease options. Apply for financing here.

Yes. Lake Norman Hyundai participates in Hyundai Shopper Assurance. The program includes upfront transparent pricing on every new Hyundai, flexible test drive scheduling, a streamlined purchase process, and a 3-day worry-free exchange that allows you to return or swap your new Hyundai within three days of purchase if your needs change. Learn more about Hyundai Shopper Assurance here.

Yes. Lake Norman Hyundai carries Hyundai Certified Pre-Owned vehicles, which pass a 173-point inspection and come with warranty coverage and roadside assistance. CPO financing is also available. Learn more and browse Certified Pre-Owned inventory here.

Yes. Lake Norman Hyundai participates in Hyundai's Military Appreciation Offer and First Responder Appreciation Offer. Eligibility typically covers active duty, reserve, and recently separated military members and qualifying household members, as well as qualifying first responders. Ask the sales team for current terms and eligibility details.

Yes. Lake Norman Hyundai offers a price match policy on new vehicle purchases. If you find a comparable new Hyundai at a lower price from another authorized Hyundai dealer in the region, Lake Norman Hyundai will match it. Contact the sales team with the competing offer to confirm eligibility and details. Learn more about our ownership benefits here.

Lake Norman Hyundai's customer lounge includes massage chairs, a kids' playroom, and comfortable seating for customers waiting during service visits or working through a purchase. The facility is designed to be welcoming for the whole family regardless of how long your visit takes.

Potential EV tax-credit eligibility depends on the vehicle, the transaction type, and current federal rules. For current EV program information, learn about EV tax credits here.